Water Damage Restoration - Service Pro Restoration

Service Pro Restoration is a specialist in water damage restoration serving Conway and Faulkner County. Our highly trained professionals have the knowledge and equipment to minimize water damage and restore your property quickly and completely.

The Water Damage Restoration Process

Water damage restoration is our specialty.

Our company uses the best tools and techniques available in the restoration industry. To determine the extent of water damage to your property, we first perform a comprehensive inspection of all affected areas. We then remove any carpet, padding, and other materials that have been damaged and may be absorbing moisture. These items can act like sponges and hold significant amounts of water. Next, we drain excess water from your home or business using powerful commercial-grade vacuums and industrial pumps. Once all standing water is removed and surfaces have dried completely, mold-prone surfaces are treated with antimicrobial agents to prevent the growth of bacteria, mold, and mildew.

Take Care to Avoid Further Damage

To limit damage, furniture is carefully removed and placed on protective styrofoam blocks or elevated surfaces. Most furniture and household items can be returned to their pre-loss condition using leading industry technologies such as the Esporta Wash System or Fireline Ultrasonic System. Our Conway technicians understand that your belongings have both monetary and sentimental value. We take every precaution to salvage and restore as many items as possible during the water damage recovery process.

Our technicians continuously monitor the moisture levels throughout your property during the entire flood recovery process to ensure efficient and thorough drying. After moisture levels are reduced to normal acceptable ranges, drying equipment can be safely removed. Service Pro Restoration employs industry-approved drying methods and state-of-the-art equipment to remove as much water from your Conway home or business as possible, including areas where moisture tends to hide.

Moisture Cannot Escape Our Water Damage Restoration Company

Some water damage companies fail to remove all moisture from affected properties, leading to long-term problems like mold growth and structural deterioration. Our years of knowledge and experience in Conway allow us to begin restoration work only once all water has properly dried out. We now have the technology to precisely measure moisture content in walls, floors, and other building materials, eliminating the need for guesswork.

Our technicians are trained and equipped to remove all moisture and water from flood-damaged commercial and residential properties throughout Faulkner County. No hidden moisture escapes our thorough detection and extraction process.

How to Stop Water Damage from Happening

First, we need to get on the property as quickly as possible when water damage occurs. We stop water from continuing to enter your property and then remove any water that has already gotten in. Water damage can be significantly reduced by minimizing the time water remains in contact with building materials and belongings. The faster we respond, the less damage your Conway property will sustain.

Stopping Water Damage from Happening

We can send a team to visit your home or business at any hour of the day or night throughout Conway and surrounding areas. For your restoration emergencies, contact Service Pro Restoration immediately.

24 Hour Water Damage Restoration - Professional

Water Removal Services
Water damage can be handled quickly and efficiently because we offer 24-hour emergency services throughout Conway and Faulkner County. Our team will respond rapidly when you call us at any time. We can help restore as much of your property as possible and as soon as possible. We offer around-the-clock emergency services to ensure that your property does not suffer any further damage from prolonged water exposure.
Have a Flooded House? We Can Be There in Under 2 Hours!
Contact us immediately if you have any questions about flood emergency situations or other restoration issues in Conway. We will respond in no more than two hours to begin the water extraction and drying process.
All Problems Can Be Solved by Our Experienced Technicians
Our technicians have years of experience and training to tackle any water damage problem in Conway. Because every restoration project is different, our technicians are able to quickly assess and adapt to new situations while applying proven restoration techniques.

Recent Service Pro Restoration Project in Conway

Service Pro Restoration recently completed a critical water damage restoration project in Conway, where a significant water leak impacted a commercial office building near downtown. Our team, available 24/7, responded immediately upon receiving the emergency call, understanding the urgency of water damage situations. Led by Josh Bennett, our experts arrived at the scene within 90 minutes, equipped with advanced tools including Phoenix 200 MAX dehumidifiers and Flood King DX water extraction units. The project required comprehensive assessment and immediate action to prevent secondary damage and mold development. Our Conway-based team demonstrated the expertise and rapid response that local property owners have come to expect from Service Pro Restoration.Service Pro Restoration 1023 Main St, Ste 201A, Conway AR 72032 Phone: (501) 261-6591.

Neighborhood: Downtown Conway / Main Street District • City: Conway • County: Faulkner County • State: Arkansas • Zip Code: 72032 • Landmarks: Close to Hendrix College, University of Central Arkansas, Faulkner County Courthouse • Transportation: Accessible via I-40 and US-65, near downtown Conway business district.
Loss Type: Water Damage • Property Type: Commercial Office Building • Size: Approximately 3,500 square feet.
Building Age: Constructed in 1995 • Drying Time: 72 hours • Project Duration: 4 days (inspection to completion) • Water Extraction Volume: Approximately 800 gallons.
State-of-the-Art Equipment: For this Conway project, we utilized advanced water extraction and drying equipment, including Phoenix 200 MAX dehumidifiers and Dri-Eaz air movers, to ensure thorough drying of all affected areas.
Rapid Response: Our emergency response team arrived within 90 minutes of the initial call, significantly minimizing further damage to the property.
Efficient Process: We completed the drying and dehumidification process within 72 hours, ensuring a quick restoration timeline for the business owner.
Insurance Liaison: We assisted the client with insurance documentation and claims processing, making the entire experience smooth and hassle-free.
Water Intrusion Affecting Multiple Rooms: The water infiltration from a burst pipe affected three separate office suites and a common hallway area.
Mold Development Risk: The high humidity levels and water saturation posed a significant risk for rapid mold development in the enclosed office spaces.
Immediate Water Extraction: We deployed high-capacity water extraction units, including the Flood King DX, to quickly remove all standing water from affected areas.
Comprehensive Drying Protocol: Industrial-grade dehumidifiers and strategic air mover placement ensured thorough drying of walls, floors, and ceiling materials to prevent mold growth.
Continuous Monitoring: Moisture level monitoring was conducted every 8 hours using Protimeter Surveymaster moisture meters to confirm all areas were adequately dried before equipment removal.
Professional Repairs: Damaged drywall sections, carpet padding, and affected ceiling tiles were expertly removed and replaced to restore the property to its pre-loss condition.
Loss Date: December 15, 2024 • Inspection Date: December 15, 2024 • Completion Date: December 19, 2024 • Total Drying Time: 72 hours.
Products Used: • Phoenix 200 MAX dehumidifiers • DrizAir 1200 dehumidifiers • Flood King DX water extraction units • Protimeter Surveymaster moisture meters • Dri-Eaz Velo Pro air movers.

This project highlights the essential role of Service Pro Restoration in effectively managing water damage emergencies in Conway and throughout Faulkner County. Our prompt and professional response ensured minimal disruption to the business operations and a swift restoration of the commercial property. The key lessons reinforced include the critical importance of rapid action within the first 24-48 hours, using advanced professional equipment, and implementing continuous moisture monitoring to prevent secondary damage such as mold growth. Our coordination with the property owner’s insurance company streamlined the claims process and reduced stress during an already difficult situation. This project exemplifies the value of having a reliable, local water damage restoration specialist to efficiently handle emergencies in the Conway area.

Need Water Damage Restoration?

We are available 24/7 to assist you with any water damage emergency in Conway, Faulkner County, and surrounding communities. Responding quickly to any emergency is essential to ensure your home or business and all your property are restored to their original condition as rapidly as possible.